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We pride ourselves on our high-quality products, however on occasion you may wish to return a faulty or incorrect item. If you’re looking to return a faulty or incorrect item, please get in touch so we can get this sorted for you, according to our refund policy.

Email orders@buzzgrass.com or 01900 811970

Please note: this Returns Policy is for artificial grass only.

Do you want to cancel your order?

Do you want to return something?

For Returns and Cancellation information for businesses purchasing artificial grass please read our full terms and conditions.

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